FAQ

We are based in Dana Bay (Mossel Bay) in the Garden Route. If you are in the area, you are welcome to come and collect your order or buy from us directly. Just let us know, then we can send you the address.
If you are further away, no worries, the bonus of online shopping is that we can deliver anywhere in South Africa, right to your door.

Depending on which shipping option you choose, you can expect the following delivery times:

• The Courier Guy (R108 per parcel):
  3-5 business days*
• PUDO (R70 a parcel):
  4-7 business days*
• Local pickup (if you are from Mossel Bay area):
  1-2 business days.
  
  * Please allow 2-3 days extra for delivery to outlying and regional areas.

If you are not entirely satisfied with your purchase, we will happily exchange it or refund it. Please take a moment to read our return and refund policies and process.

Sorry, no. We do not print custom items.

We are a family business situated in Mossel Bay and, as we ourselves market and sell our products online all over South Africa – after a lot of thought and prayer – we have come to the decision not to work through agents in specific areas. We do however want to provide shops with an opportunity to resell our products. So, if you have a physical shop, and  would like to buy our products and resell them in your shop, send us an email at info@itgclothing.co.za 

Discount for church groups and events can also be arranged. Please contact us at info@itgclothing.co.za for more details.

You want your new ITG T-shirt or Hoodie to last long, don’t you? Well here is how you can take care that it does:

Wash Instructions

We recommend washing at 40°C or lower. Any washing machine. Any detergent. But please no bleach. And it just makes sense not to put in your sparkling white T-shirt with your fiery red socks. 

Hang out to Dry

Living in sunny South Africa, we are sure you are aware that sun can do some damage to your clothes, especially on a long term basis. Therefore we recommend you hang up your garment inside out. Sun-protected.

Ironing

Steam ironing on the cotton setting works well with our products. But inside out again is a good idea, especially as you don’t want to iron directly on the print  (never a good idea if you value your t-shirt or your iron!)

** For our thicker, canvas type cushion covers, use the highest iron setting and a spray bottle to dampen (not wet) the creases while ironing. Slightly pull the cover’s edges to stretch and straighten while ironing. Remember, inside out!

Tumble Dry

We do NOT recommend tumble drying for any of our products. So resist the urge and just hang it up inside if it’s raining outside.

Dry Cleaning

We do NOT recommend dry cleaning. So save your Rands and wash at home.

I am so glad you asked! Please read this article about the importance of really KNOWING Jesus, vs knowing about Him....