FAQ

Find answers to your questions here:

Collapsible content

Where are you based?

👉 We are based in Dana Bay (Mossel Bay) in the Garden Route. If you are in the area, you are welcome to come and collect your order or buy from us directly. Just let us know, then we can send you the address.
If you are further away, no worries, the bonus of online shopping is that we can deliver anywhere in South Africa, right to your door.

When will I get my order?

👉 Depending on which shipping option you choose, you can expect the following delivery times:

  • Priority Shipping: R145 | 1-3 business days*
  • Courier (3-5): R108 | 3-5 business
    days*
  • Courier (4-7): R79 | 4-7 business days*
  • FREE Shipping 4-7 business days*
  • Local pickup: Dana Bay | 24 hours.

    * Business days: Monday - Friday
    * Please allow 1-2 days extra for delivery to KZN, and outlying or regional areas.

Do you have Free Shipping?

👉 Yes, we do have FREE Shipping when your order is R850 or more!

What if I my T-shirt doesn’t fit or I want to return an item?

👉 Not completely satisfied with your purchase? No worries — we’re happy to offer an exchange or refund. Please note that courier fees for collection and return will be the customer’s responsibility.

Take a moment to review our Return & Refund Policy for full details on how the process works.

Can you print a custom design on a T-shirt or Hoodie?

👉 Sorry, no. We do not print individual custom items.

Interested in Group Orders?

If you're looking to order 15 or more T-shirts or hoodies of the same design, we’d be happy to help with a custom group order. Please email us for a personalized quote.

Otherwise, feel free to explore our collection — we hope you find something you love!
👉 Click here to browse our Christian T-shirt range.

Can I become an Agent?

👉 We are a family business situated in Mossel Bay and, as we ourselves market and sell our products online all over South Africa – after a lot of thought and prayer – we have come to the decision not to work through agents in specific areas. We do however want to provide shops with an opportunity to resell our products. So, if you have a physical shop, and  would like to buy our products and resell them in your shop, send us an email at info@itgclothing.co.za 

Discount for church groups and events can also be arranged. Please contact us at info@itgclothing.co.za for more details.

What about washing instructions?

👉 You want your new ITG T-shirt or Hoodie to last long, don’t you? Well here is how you can take care that it does:

Wash Instructions

We recommend washing at 40°C or lower. Any washing machine. Any detergent. But please no bleach. And it just makes sense not to put in your sparkling white T-shirt with your fiery red socks. 

Hang out to Dry

Living in sunny South Africa, we are sure you are aware that sun can do some damage to your clothes, especially on a long term basis. Therefore we recommend you hang up your garment inside out. Sun-protected.

Ironing

Steam ironing on the cotton setting works well with our products. But inside out again is a good idea, especially as you don’t want to iron directly on the print  (never a good idea if you value your t-shirt or your iron!)

** For our thicker, canvas type cushion covers, use the highest iron setting and a spray bottle to dampen (not wet) the creases while ironing. Slightly pull the cover’s edges to stretch and straighten while ironing. Remember, inside out!

Tumble Dry

We do NOT recommend tumble drying for any of our products. So resist the urge and just hang it up inside if it’s raining outside.

Dry Cleaning

We do NOT recommend dry cleaning. So save your Rands and wash at home.

I want to find out more about Jesus...

👉 I am so glad you asked! Please read this article about the importance of really KNOWING Jesus, vs knowing about Him....