FAQ

Browse our FAQ below to find answers to your questions


How soon will I get my order?

Depending on where you live you can expect the following delivery times:

  • Main Centres across South Africa: 2-3 business days
  • Smaller cities and most towns: 3-5 business days
  • Regional and outlying areas: 4-6 business days

Read our full Shipping policy here.


What about shipping / Shipping FAQ?

We have the following options available:  The Courier Guy: (3-5 business days*) at R87 per parcel  ,  PUDO: (4-7 business days*) at R60 a parcel and local pickup if you are from Mossel Bay area.. Please note that ITG Clothing will not be held responsible for lost parcels. If you want insurance on your parcel please contact us with your preference. Read our full Shipping policy here.

(* Please allow 2-3 days extra for  delivery to outlying and regional areas.)


What if I my T-shirt doesn’t fit or I want to return an item?

If you are not entirely satisfied with your purchase, we’re here to help. Please take a moment to read our return and refund policies and process.


What are your terms and conditions?

To read our Terms & Conditions – click here


Can I get discount if I buy wholesale?

If you are a buyer interested in reselling ITG Clothing products in your own store then you’ve come to the right place. Bulk orders for products can be arranged. CLICK HERE for more information on how to apply.

Discount for church groups and events can also be arranged. Please contact us at [email protected] for more details.


Can you print a custom design on a T-shirt or Hoodie?

We do not print individual custom items. However, we can arrange custom printing for your group or event. Please note that our Minimum Order Quantity for custom prints are 10 x items per print. Please email us for a quote.


How should I wash my ITG T-shirt or Hoodie?

For wash instructions – click here


How can I know when you have new designs?

The easiest way to stay up to date with our new Christian Clothing designs and what’s happening at ITG Clothing, is to follow our Facebook Page or Instagram.


Do you have a shop I can visit?

Not yet, but the bonus of online shopping is that we can deliver anywhere in South Africa, right to your door.

You can also follow us on Facebook to see when we will have a Christian Clothing stall near you, at Festivals across South Africa, like Aardklop, Vrystaat Kunstefees, Randfontein Skou, Hartenbos and more.


Where can I find you on Social Media?

Keep in the know by liking or following us on Facebook or Instagram.


Is ‘ITG Clothing’ a secure site?

Providing our customers with a safe and secure shopping experience is very important for us. All online payments are processed with Payfast Payment gateway. All sensitive information is encrypted and secured. For more information on secure payments through Payfast click here

We have also added SSL Encryption to our website via HTTPS, thus making your shopping experience even safer!


PAIA Manual?

For Promotion of Access to Information Act (PAIA) Manual of ITG Clothing, click HERE


How can I become a Christian or find out more about Jesus?

I am so glad you asked! You can read this article for more information on becoming a Christian or contact us directly.